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Utility Services

Water Waste

Preventing water waste is an important part of our community's water conservation efforts, and we appreciate your helping us to identify and correct potential water waste. Many times residents or businesses are unaware that they are wasting water, and will quickly make necessary repairs or changes in their watering habits once they are notified of the occurrence of water waste.

What is Water Waste?

An example of water pooling that would be considered water waste
 

Common examples of water waste are:

  • Running a sprinkler system too long, which allows excess water that cannot be absorbed quickly by our dry desert soil to flow off private property

  • Non-compliance with watering group restrictions, such as lawn watering on the wrong day

  • Non-compliance with time-of-day restrictions, which do not allow lawn watering between the hours of 11 a.m. through 7 p.m. May 1 through September 30

  • Draining a swimming pool or spa into the street rather than the sanitary sewer system through a clean out port located on their property

  • Not fixing a broken sprinkler head or water leak

In more general terms, water waste is defined in the Henderson Municipal Ordinance Title 14.14.020 as follows.

  • Allowing water to flow or spray off private property onto a sidewalk, pavement, gutter, street, alley, right-of-way or drain

  • Failure to repair a malfunction of an irrigation system or supply line within 48 hours of notification by the City. Such malfunctions may include, but are not limited to: pooling due to broken sprinkler head, geyser or jet of water caused by broken drip irrigation line, etc.

  • Failure to repair a water leak

Report Water Waste

You may anonymously report an occurrence of water waste to our Conservation Section either by telephone, or by using Contact Henderson, our on-line work management system which will also allow you to track our activities on your report.

 

Department of Utility Services, Conservation Section

(702) 267-5950

Contact Henderson-Conservation/Water Waste

 

We need the location, day, time and type of water waste you witnessed in order to open an investigation. We can then assist the responsible resident or business to identify the source of their water waste, and advise them of methods for preventing it in the future.

 

Water Waste Fines

Customers found in violation of the water waste ordinance may be assessed an administrative fine.